Privacy Policy & Legal Notice

1. Company Information

NLG Consulting is a global consulting firm specializing in B2B lead generation, sales development, strategic advisory, and digital solutions for businesses worldwide.

2. Hosting & Infrastructure

Our website and services are hosted on secure, enterprise-grade infrastructure:

• Website Hosting: Vercel Inc., San Francisco, California, USA
• Database & Backend: Supabase (PostgreSQL), with data centers in the European Union
• CDN & Edge Network: Global content delivery for optimal performance

All data transfers between your browser and our servers are encrypted using TLS 1.3 (Transport Layer Security).

3. Data Collection & Processing

We collect and process personal data only when necessary to provide our services. Here's what we collect and why:

3.1 Information You Provide

• Contact Forms: Name, email address, phone number, company name, and message content
• Meeting Bookings: Name, email, preferred dates/times, and consultation topics
• Newsletter Subscriptions: Email address and communication preferences

3.2 Information Collected Automatically

• Device Information: Browser type, operating system, screen resolution
• Usage Data: Pages visited, time spent, click patterns (anonymized)
• IP Address: Used for security and approximate geolocation (country-level)

3.3 Legal Basis for Processing (GDPR)

We process your data based on:

• Consent: When you submit forms or accept cookies
• Contractual Necessity: To deliver services you've requested
• Legitimate Interest: To improve our services and communicate relevant information

4. Data Protection & Security

NLG Consulting fully complies with the EU General Data Protection Regulation (GDPR - EU 2016/679) and applicable international data protection laws.

We implement industry-standard security measures including:

• End-to-end encryption for all data transmissions
• Regular security audits and penetration testing
• Access controls and authentication protocols
• Secure data backup and disaster recovery procedures
• Employee training on data protection best practices

We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal information:

To exercise any of these rights, please contact our Data Protection Officer at: greg@nlgconsulting.co

We will respond to your request within 30 days as required by GDPR.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use

• Essential Cookies: Required for website functionality (no consent needed)
• Analytics Cookies: Help us understand how visitors interact with our site
• Marketing Cookies: Used to deliver relevant content and measure campaign effectiveness

No tracking or marketing cookies are enabled without your prior consent.

You can manage your cookie preferences at any time through our cookie settings panel or your browser settings.

7. Third-Party Services

We use trusted third-party services to operate our business:

• Calendly: For meeting scheduling and calendar integration
• Google Analytics: For website analytics (with IP anonymization enabled)
• Stripe: For secure payment processing
• Email Service Providers: For transactional and marketing communications

Each third-party service has its own privacy policy and data protection measures. We only work with partners who maintain GDPR compliance.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact Inquiries: 3 years from last contact
• Client Records: 7 years for legal and accounting purposes
• Analytics Data: 26 months (anonymized)
• Marketing Preferences: Until you unsubscribe or request deletion

9. International Data Transfers

As a global consulting firm, we may transfer data to countries outside the European Economic Area (EEA). When we do, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

10. Limitation of Liability

NLG Consulting provides this website and its contents on an "as is" basis. While we strive to ensure accuracy and availability, we do not guarantee uninterrupted access, absence of errors, or the accuracy of all information. Use of our services is at your own discretion and risk.

11. Governing Law & Jurisdiction

This Privacy Policy is governed by and construed in accordance with:

• The laws of the European Union (including GDPR)
• The laws of the State of Israel

Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Tel Aviv, Israel, unless otherwise required by applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this page periodically.